Since 40 years, equensWorldline’s solutions for Digital Banking are empowering banks to accelerate their digital transformation and reinvent their customers’ experience across channels. In this short videos, discover how our Digital Banking solutions are supporting Lauren, William and James in their in their everyday lives and projects – just like millions of other people across Europe.
Reinventing the banking customer experience beyond transactional services
Banks’ undisputed supremacy in financial services is put at risk by the ongoing mutation of the banking ecosystem. Financial institutions seem to be gradually placed in the role of ’commodities‘. A profound transformation of the regulatory and competitive landscape is sketching out the early stages of a Platform-as-a-Service era, forcing the whole industry to reinvent its business beyond basic transactional services.
Our Digital Banking Platform empowers banks to accelerate their digital transformation and transform their customers’ experience across all channels (mobile, web, conversational). It acts as a flexible and modular service layer, enabling financial institutions to quickly and cost-efficiently overcome the limitations and constraints associated with their legacy system.
How can our Digital Banking Platform support you?
Off-the-shelf products: Fill the gaps in your digital transformation quickly and cost-effectively with ready-to-go solutions
Business accelerators: Accelerate your digital strategy with a wide set of services provided by Worldline and partners
Tailor-made: Translate your specific business needs into efficient, end-to-end solutions thanks to our industry knowledge and UX/UI expertise
- Daily Banking: Accounts and operations, mobile wallets, alerting and push notifications, products online subscription, etc
- Financial coaching: Travel assistant, saving challenges, projects, etc.
- Transfers and payments: SEPA, P2P, Instant Payments, etc.
- Customer service: Secure messaging, document management, etc.
- Security and fraud: Strong Customer Authentication, biometrics, authentication process management, e-Identity, etc.
- PSD2 and Open Banking: FinTechs integration, consent, API monetization suite, etc.
Value for our clients
- Build out channel capabilities in a stepwise approach
- Deliver compelling customer experiences tailored to your audience and bank
- Explore new platform (business) models while guaranteeing security
- Reduce digital innovation uncertainties and costs
Our Digital Banking Platform services
Engage your clients in a close relationship with digital messaging and sharing
Customizable solutions that protect your electronic documents with absolute trust.
Empower your customers to improve fraud prevention and reduce call center costs
Achieve a quick return on investment due to the multiplication of sales opportunities and a drastic cost reduction.